BAR MANAGER

Responsibilities

●    Create drink and food menus
●    Implement and ensure standards are attained within the department through continuous
         training of all staff with special emphasis on customer care.
●    Ensure that all new staff receives a structured induction, including a thorough briefing on all
         bar menus and products, within the first three days and that a training plan is devised to
         develop the individual and the team.
●    Implement daily, weekly duties list and to monitor the staff’s effectiveness in carrying out
        these duties
●    Ensure bar is well-stocked with all needed supplies and clean.
●    Ensure that cleaning duties are carried out on a daily basis.
●    Maintain drink recipes documentation with the correct ingredients.
●    Oversee planning for special events along with the management.
●    Ensure that all staff is briefed and organized into stations with specific duties allocated to them
        before service begins.
●    Oversee, train, promote, and, when necessary, discipline staff, including bartenders, waiters
         and beach boys in order to provide excellent guest service.
●    Prepare alcohol or non-alcohol beverages for bar, restaurant and beach orders
●    Interact with customers, take orders and serve snacks and drinks
●    Advise customers of specials, promotions, and happy hour discounts.
●    Assess customers’ needs and preferences and make recommendations
●    Ensure prompt service for customers.
●    Take payments via cash and card, give correct change and receipts.
●    Handle guest complaints and contact appropriate persons in case a situation escalates beyond
       their expertise
●     Comply with health and safety regulations.
●     Perform any other reasonable duties as assigned by the Manager.

Requirements and skills

● High school diploma. Degree in Hospitality Management or Bartending School or other related
field will be considered an asset.
● At least 2 years working experience in a similar position, preferably in a 4* or 5* hotel.
Restaurant or management experience or more education is generally preferred.
● Good knowledge and use of Greek and English both written and verbal (A second foreign
language will be considered an asset)
● Strong knowledge of mixology and cocktail ingredients
● Ability to keep the bar organized, stocked and clean
● Knowledge of POS/PDA ordering software (HIT WebPos preferred)
● Excellent communication and interpersonal skills to interact effectively with guests and team
members.
● Customer-focused attitude with an approachable and friendly demeanor
● Strong organizational and multitasking skills, with the ability to perform well in a fast-paced
environment
● Professional appearance and demeanor, including a neat and well-groomed appearance and the
ability to maintain confidentiality
● Strong leadership ability, calm under pressure and to deescalate tense interactions
● Knowledge of food, beverage, and hospitality industries.
● Knowledge of health and safety procedures.

Conditions

● Competitive salary.
● Full-time position.
● Opportunities for training and professional development.
● Supportive and friendly work environment.