Front Office Manager

We are looking for a Front Office Manager, who will directly supervise all front office personnel and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and maintenance updates.

Duties and Responsibilities:

- Ensuring the front desk provides a professional and friendly service for guests
by creating a pleasant experience for guests to ensure their return, by applying
S.O.L & company policies.
- Dealing with guests’ complaints.
- Operates all aspects of the Front Office computer system, including software
maintenance, report generation and analysis, and simple configuration changes.
- Managing daily reservations

Requirements:

- Work Experience: At least 3 years in a similar position will be considered as an
advantage.
- Academic Qualifications: Diploma or degree in hospitality or tourism related
field will be considered as an advantage.
- Computer Knowledge: MS Office (Word, Excel, PowerPoint), Theova PMS
preferable or other PMS
- Languages: English and Greek. Basic Russian is a plus

Benefits:

- Generous pay package with performance bonuses
- Full meals during working hours