BARTENDER

Responsibilities

JOB DESCRIPTION
Bartenders will be responsible to prepare and serve drinks to customers, able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the guests and ensure they have a great experience at the BAR or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

ROLE AND RESPONSIBILITIES
1 Interact with customers, take orders for drinks and snacks.
2 Plan and present bar menu.
3 Serve snacks and drinks to the customer.
4 Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
5 Mix ingredients to prepare cocktails and other drinks.
6 Mix drinks, cocktails and other bar beverages as ordered and in compliance with brand standard drink recipes.
7 Prepare alcohol or non-alcohol beverages.
8 Service wine and beer to guests.
9 Arrange bottles and glasses to make attractive displays.
10 Assess customers’ needs and preferences and make recommendations
11 Ability to sell or influence others for up selling and suggestive selling.
12 Provide recommendations and suggestions to guest for choosing drinks and snacks.
13 Serve customers in a friendly and helpful manner.
14 Always keep the bar counter and work area neat and clean.
15 Provide guidance to guests on area activities, dining options and regional information.
16 Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
17 Demonstrate a thorough knowledge of food and beverage products, menus and promotions
18 Handle and move objects, such as glasses and bottles, using hands and arms.
19 Clean up after customers and clean work area.
20 Clear ashtrays as and when required.
21 Wash glassware and utensils after each use.
22 Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
23 Perform physical activities such as lifting and stooping.
24 Maintain liquor inventory and consumption.
25 Collect payment for drinks served and balance all receipts.
26 Handle an assigned house bank and follow all cash handling procedures as per company standard.
27 Prepare inventory or purchase requisitions as needed to replenish supplies.
28 Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
29 Stay guest focused and nurture an excellent guest experience
30 Comply with all food and beverage regulations
31 Perform other duties as and when assigned by the management.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
High school or equivalent education required.
Graduates bachelor’s degree and/or diploma in hotel or another related field preferable.
Computer Knowledge and experience in MS office programs.
One-year high volume bar experience required. Customer service experience preferred.
Licenses or Certificates.
Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required. Food Handlers Card