Concierge/Porter/Bellboy

Responsibilities

English language essential; German or Polish or Scandinavian a huge advantage
Assisting guests with inquiries

Responsibilities:

•    Welcome hotel guests upon entrance and assisting with luggage
•    Understand customer’s needs and provide them with solutions and suggestions in respect to activities and facilities provided by the hotel.
•    Acquire extensive knowledge of the premises and the nearby venues to make the most suitable recommendations.
•    Other duty assigned by the Front Office Manager and /or Manager.
•     Shared accommodation is provided to International Applicants  

Requirements and skills:

•    Proven experience as concierge; experience in customer service or relevant role is an advantage.
•    EU Nationality or a legal base of employment within EU.
•    Proficiency in English a must; Knowledge of German or Polish Language an advantage
•    Excellent communication skills.
•    Polite and confident with a great deal of patience.
•    Multitasking and time-management skills.