Front Office Agent

Responsibilities

Front Office Agent

Location: Corfu Island, Kos Island, Halkidiki, Greece
Contract: Full Time /seasonal
Start Date: April

Our Strength is our People. At the Sani/Ikos Group, we create an environment where you can reach your full potential. We have all the means to help you achieve success. With numerous opportunities for learning, professional development, and career advancement and career advancement, we provide you with all the tools and the environment you need to grow, personally and professionally.

Your main purpose

Mission: As a Front Office Agent, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service.
Arrival: Greet all arriving in-house on personalized service. Undertake check-in. Provide information to guests regarding facilities, events, and services.
Departure: Ensure guests experience was aligned with their expectations before vacation was over at the hotel. Undertake check-out & payment transactions.

Requirements and skills

Previous experience in a relevant position preferably in a 5* resort or hotel environment.
Fluency in English.
Fluency in a second language (Russian, German, French).
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
Degree/Diploma in Hospitality/Tourism.
Friendly and passionate personality, capable of seeing value in everyone and everything.
Strong communicative, interpersonal, managerial & problem-solving skills.

Conditions

Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.