Guest relations

Responsibilities

Join the OpenMind Hotels Team!

OpenMind Hotels, a prestigious hospitality company managing luxurious villas and hotels, is seeking a dedicated female professional to lead our Customer Service and Guest Management Department. This full-time role focuses on handling all interactions with our discerning guests before their arrival and after their departure, ensuring their experience is nothing short of exceptional.

Key Responsibilities:
- Managing pre-arrival and post-departure communications with guests.
- Ensuring a seamless experience through efficient service and follow-up.
- Handling all tasks with the utmost discretion and professionalism.

Qualifications:
- Excellent command of the English language.
- Strong communication skills and fluency.
- A high degree of discretion and attention to detail.
- Must be comfortable interacting with couples, as this is a core aspect of the role.

What We Offer:
- Competitive salary.
- Full-time position with growth opportunities.
- Opportunities for travel to our exclusive properties.

Please Note:
Due to the unique nature of our clientele and the role’s requirements, this position is best suited for individuals without family commitments.