Responsibilities
Location: Kos Island, Corfu Island, Halkidiki Greece
Contract: Full Time /seasonal
Start Date: April
Our strength is our People. At the Sani/Ikos Group, we create an environment where you can reach your full potential. We have all the means to help you achieve success. With numerous opportunities for learning, professional development, and career advancement, we provide you with all the tools and the environment you need to grow, personally and professionally.
Mission: As a Guest Relations agent, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service.
Arrival: Greet all arriving in-house guests to emphasize personalized service. Escort guests to the room. Show and inform about all the hotel facilities. Write and distribute guest letters, cards, invitations, and several gifts.
Tailored Service: Liaise closely with Reception, Housekeeping, and F&B department regarding VIP amenities and special requests. Monitor guest satisfaction and report all guests' feedback. Distribute Internal Questionnaires to the guests upon departures.
https://thekeytalent.aplygo.com/job/room-division-agents-2025-73060/?utm_source=lavoria&utm_medium=aplygo&utm_campaign=lavoria_mkt
Requirements and skills
Previous experience in a relevant position preferably in a 5* resort or hotel environment.
Fluency in English.
Fluency in a second language (Russian, German, French).
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
Degree/Diploma in Hospitality/Tourism.
Friendly and passionate personality, capable of seeing value in everyone and everything.
Strong communicative, interpersonal, managerial & problem-solving skills.
Conditions
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.
Sani/Ikos Group KOS
Kos 853 00, Greece