Head Waiter/Waitress

Responsibilities

Golden Coast Hotel is currently seeking to recruit Head Waiters/Waitresses

Duties and Responsibilities:

Responsible for the supervision of waiters/waitresses in your outlet
Assist in the day-to-day operation of the outlet.

Have a good knowledge of all food and beverage items offered,
including ingredients and methods of preparation.

Ensure that standards of service are always met as determined by the
F&B Standard Operating Procedures.

Good knowledge and use of the Hotel’s POS system

Maintain excellent communication with all staff and other departments
to ensure a supporting team of professionals.

Deliver excellent, friendly, and professional guest service at all times.

Handle guest complaints or concerns to ensure guest satisfaction.


Qualification and Experience:


Working experience of at least 2 years in a similar position.

Very good knowledge of English language.

Excellent communication skills.

Ability to work in a team.

Positive, engaging personality, professional appearance.

Benefits:

An attractive renumeration package based on qualifications and
experience.

13th salary & other benefits

3 meals provided.

Discount on company’s products and services

Learning, development and growth opportunities.