Hostes

Responsibilities

Host, Hostess Responsibilities
-Managing bookings, either in person, over the phone, or online
-Providing waiting times to customers who are not pre-booked
-Creating an appropriate atmosphere for guests in line with the restaurant culture
-Providing a point of contact for customer feedback and helping to resolve any customer issues
-Providing personalized service and assistance for large parties of guests and VIPs
-Ensuring cleanliness and hygiene standards are met in the front of house area
-Assisting with the opening and closing of the restaurant
-Learning the food and beverage menu