Messenger

Responsibilities

A.N. Stasis Estates PLC is looking for a Messenger who will be responsible for receiving, picking up packages, documents, messages and delivering them to specified recipients and any other relevant external task.

      Duties & Responsibilities:

•    Welcome hotel guests upon entrance and confirm reservations.
•    Act as the point of reference for guests who need assistance or information.
•    Understand customer’s needs and provide them with solutions and suggestions in respect to activities and facilities provided by the hotel.
•    Acquire extensive knowledge of the premises and the nearby venues to make the most suitable recommendations.
•    Schedule events, excursions, transportation etc. upon request from hotel residents.
•    Respond to complaints and find the appropriate solution.
•    Other duty assigned by the Manager.

    Requirements:

•    Proven experience as concierge; experience in customer service or relevant role is an advantage.
•    EU Nationality or a legal base of employment within EU.
•    High school diploma; degree in hotel management or relevant field will be a plus.
•    Proficiency in English; Additional languages…
•    Excellent communication skills.
•    Polite and confident with a great deal of patience.
•    Multitasking and time-management skills.
•    Ability to resolve issues with the focus on customer-experience.

Benefits:

•    Generous pay package with performance bonuses.
•    Full meals during work hours are provided by a 4* Hotel
during its operational period.