Receptionist

Sunshine Hotel & Spa 131 days ago
Receptionist

Responsibilities:

•    Achieve positive outcomes from Guest queries in a timely and efficient manner.
•    Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required.
•    Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments.
•    Demonstrate a high level of customer service at all times.
•    Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
•    Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties.
•    Maximise room occupancy and use up-selling techniques to promote hotel services and facilities.
•    Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy.
•    Comply with hotel security, fire regulations, and all health and safety legislation.
•    Act in accordance with policies and procedures when working with front-of-house equipment and property management systems.
•    Follow company brand standards.
•    Assist other departments, as necessary.

Requirements:

•    Previous experience in a customer-focused industry.
•    Completed high school certificate or equivalent.
•    Positive attitude and good communication skills.
•    Commitment to delivering a high level of customer service.
•    Excellent grooming standards.
•    Ability to work on your own and as part of a team.
•    Competent level of IT proficiency.
•    Good knowledge of English and Greek languages. Knowledge of additional language will be considered an advantage.

Work Experience
3 to 6 years
English Speaking Capacity
Advanced
Language
French
First Working Day
12.04.2024
Work Schedule
Full-time
Contract Duration
Seasonal
Benefits
Free accommodation Free meals Insurance coverage Paid Leave Tips Training
1200€ – 1300€ per month

Sunshine Hotel & Spa

Νησάκι, Greece

Maria, 28 Waiter

Yes, of course! I'll be ready.

HR Manager

That's great! We look forward to seeing you tomorrow

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