Receptionist

Christofinia Hotel 16 days ago
Receptionist

Responsibilities

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience for guests, including check-in/check-out, and complete audit procedures as required.
• Keep the Front Office Manager and Reception Supervisors informed of any relevant guest feedback and departmental updates.
• Demonstrate a high level of customer service at all times.
• Attend training courses as required and assist with the training and development of the Night Team.
• Display knowledge of hotel room categories, room rates, packages, promotions, and general product information necessary for daily duties.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Follow correct procedures for accepting foreign currencies, credit cards, and cash in line with hotel credit policy.
• Comply with hotel security, fire regulations, and all health and safety legislation.
• Act in accordance with policies and procedures when using front-of-house equipment and property management systems.
• Follow company brand standards.
• Assist other departments as necessary.

Requirements and skills

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Positive attitude with good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.
• Competent IT proficiency.
• Good knowledge of English and Greek. Knowledge of additional languages is considered an advantage.

Conditions

• Competitive salary.
• Full-time position with flexible working hours.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and dynamic work environment.

Work Experience
No experience
First Working Day
01.04.2025
Work Schedule
Full-time
Benefits
Free accommodation Free meals Insurance coverage Provident Fund Tips Training

Christofinia Hotel

Nissi Ave 112, Ayia Napa 5330, Cyprus

Maria, 28 Waiter

Yes, of course! I'll be ready.

HR Manager

That's great! We look forward to seeing you tomorrow

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