WAITER / WAITRESS

Responsibilities

●    Greet and escort customers to their tables
●    Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
●    Prepare tables by setting up linens, silverware and glasses
●    Offer menu recommendations upon request
●    Take accurate food and drinks orders, using a POS ordering software
●    Communicate order details to the Kitchen Staff
●    Serve food and drink orders
●    Check dishes and kitchenware for cleanliness and presentation and report any problems
●    Handle guest complaints and report them to supervisor
●    Arrange table settings and maintain a tidy dining area
●    Deliver checks and collect bill payments
●    Carry dirty plates, glasses and silverware to kitchen for cleaning
●    Use waiting equipment such as trays and trolleys.
●    Follow all relevant health department regulations
●    Provide excellent customer service to guests

Requirements and skills

● High school Diploma or above. Degree in Hospitality will be considered an asset
● At least 1 year working experience in a similar position, preferably in a 4* or 5* hotel
● Good knowledge and use of Greek and English both written and verbal (A second foreign language will be considered an asset)
● Knowledge of POS/PDA ordering software (HIT WebPos preferred)
● Excellent communication and interpersonal skills to interact effectively with guests and team members.
● Customer-focused attitude with an approachable and friendly demeanor
● Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
● Professional appearance and demeanor, including a neat and well-groomed appearance and the ability to maintain confidentiality

Conditions

• Professional, dynamic and pleasant working environment
• Competitive salary package
• Chances for further development